Terms and Conditions

for Information Security Consulting Services

Version 1.4 | As of: May 2025

📄 The legally binding version of our Terms and Conditions is available in German:

Download Terms (PDF, German)

The following is a summary for informational purposes. The German version is legally binding.

1. Scope

These General Terms and Conditions (GTC) apply to all business relationships between slashsec Red Teaming GmbH (hereinafter "slashsec") and its clients. Deviating conditions of the client are not recognized unless slashsec expressly agrees to their validity in writing.

2. Subject Matter of Contract

slashsec provides IT security services, in particular:

  • Red Teaming Assessments
  • Penetration Testing
  • Physical Security Assessments
  • Social Engineering Tests
  • Consulting services in cyber security

The exact scope of services is defined in the respective individual contract or offer.

3. Service Delivery

slashsec provides the agreed services to the best of its knowledge and belief and according to the current state of technology. The client provides slashsec with all information, access, and resources required for the provision of services in a timely manner.

4. Confidentiality

Both parties undertake to treat all confidential information of the respective other party that has become known to them in the course of the business relationship as strictly confidential and to use it only for the purposes of the performance of the contract.

5. Liability

slashsec's liability is limited to intent and gross negligence. Liability for slight negligence is excluded unless essential contractual obligations are breached. The limitation of liability does not apply to damages resulting from injury to life, body, or health.

6. Remuneration and Payment Terms

The remuneration results from the respective offer or contract. Invoices are payable within 14 days of the invoice date without deduction. In the event of late payment, slashsec is entitled to charge default interest at the statutory rate.

7. Confidentiality of Security Vulnerabilities

slashsec treats all security vulnerabilities identified during an assessment as strictly confidential. Publication or disclosure to third parties only takes place with the express written consent of the client.

8. Term and Termination

The term of contracts results from the respective individual agreements. Extraordinary termination for good cause remains reserved for both parties.

9. Final Provisions

Austrian law applies excluding the UN Convention on Contracts for the International Sale of Goods. The place of jurisdiction for all disputes arising from or in connection with this contract is Vienna. Should individual provisions of these GTC be or become invalid, this shall not affect the validity of the remaining provisions.

Last updated: January 2024